Don't be a stranger,
we love chatting with you!
Yes we are! We're now open in the store and assisting outside. We also offer curbside pickup, walk-bys, and delivery, during these times.
Learn more about our COVID safety guidelines here.
Our adjusted hours are Tues-Sat, 10am - 2pm. Please call first for curbside service.
We're extremely knowledgeable in all things shoes, so just give us a ring and we can set up an appointment or talk you through some styles and sizes that will work for your needs. :)
We have SO MANY brands, not just Birkenstock.
Just to name a few: Naot, Dansko, Alegria, Finn Comfort, Pikolinos, Kizik, Joya, Blundstone, and more!
We specialize in Birkenstock, so we have more of that brand than any other.
Indeed we do.
Because things are hectic right now, we're doing all that we can to lessen your stress. That's why we currently have no time limits on exchanges and returns for regular stock, and 30 day returns for sale or clearance items. The shoes must be in new condition, with proof of purchase.
Please try your shoes on carpet or a clean, smooth floor and wearing the included nylons or a light sock to prevent soiling the inside of the shoe.
If the item shows signs of wear or abuse, we do not offer a refund or exchange.
We are an independently owned retail store and we do not accept returns from any other retailer (including Birkenstock-USA). We only accept returns of items purchased at www.birkenstockmidtown.com or in our store, Birkenstock Midtown. If you did not purchase from us, then you need to contact the original retailer. Please do not send the item back to the manufacturer.